Terms & Policies
By purchasing our product(s) you indicate that you have read and agree with the Terms & Policies detailed on this page.
Product Delivery
After we have successfully received your payment your product information with download link will be sent to the email address you provided. This may take up to 24 hours but usually happens within minutes. Don't forget to check your junk/spam folder. If you do not receive an email within this time frame, please contact.
Refund Policy
Due to the nature of our product(s) (non-tangible digital goods), it is not possible to “return” the product(s) therefore we DO NOT offer refund or exchange after purchase is made. If you are having any issue with the file or have any questions please contact us, we will do our best to resolve the problem.
Support Policy
1. Support Channels
We only provide support to verified customers via the Contact page. We DO NOT offer support via phone. We may request that you to provide us with purchase details and login if applicable, in which case it will only be done through the contact us link to protect your confidential & secure details.
2. Support Hours
Our general support hours are Monday to Friday, 8am to 5pm (Eastern Standard Time), please be aware of possible time differences. During this time we generally reply to any support queries in order received within 72 hours, depending on the issue complexity and our workload.
3. Scope of support
DO: We provide support regarding issues arising with downloads of product(s) and general questions associated with the product(s) and website.
DO NOT: We are not able to provide internet or website support or payment method support. Please send those inquiries to your ISP provider, Weebly, PayPal or Square where applicable.
Ownership
All products are property of Human by Design. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
Privacy Policy
We do not share your personal information or website use information with third parties except: 1) as necessary in connection with support of the website (such as third party credit card processors) or 2) when deemed necessary by us in order to enhance the information provided. Other than the foregoing, we use such information solely for its own purposes.
Product Delivery
After we have successfully received your payment your product information with download link will be sent to the email address you provided. This may take up to 24 hours but usually happens within minutes. Don't forget to check your junk/spam folder. If you do not receive an email within this time frame, please contact.
Refund Policy
Due to the nature of our product(s) (non-tangible digital goods), it is not possible to “return” the product(s) therefore we DO NOT offer refund or exchange after purchase is made. If you are having any issue with the file or have any questions please contact us, we will do our best to resolve the problem.
Support Policy
1. Support Channels
We only provide support to verified customers via the Contact page. We DO NOT offer support via phone. We may request that you to provide us with purchase details and login if applicable, in which case it will only be done through the contact us link to protect your confidential & secure details.
2. Support Hours
Our general support hours are Monday to Friday, 8am to 5pm (Eastern Standard Time), please be aware of possible time differences. During this time we generally reply to any support queries in order received within 72 hours, depending on the issue complexity and our workload.
3. Scope of support
DO: We provide support regarding issues arising with downloads of product(s) and general questions associated with the product(s) and website.
DO NOT: We are not able to provide internet or website support or payment method support. Please send those inquiries to your ISP provider, Weebly, PayPal or Square where applicable.
Ownership
All products are property of Human by Design. You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.
Privacy Policy
We do not share your personal information or website use information with third parties except: 1) as necessary in connection with support of the website (such as third party credit card processors) or 2) when deemed necessary by us in order to enhance the information provided. Other than the foregoing, we use such information solely for its own purposes.