We Support You On The Path
We endeavor to support you on the path to optimal health and wellbeing. The Support pages contain information and a variety tools to assist you along the way. Before providing an overview of these resources, please review our Support Policy below:
1. Support Channels
We only provide support to verified customers via the Contact page. We DO NOT offer support via phone. We may request that you to provide us with purchase details and login if applicable, in which case it will only be done through the contact link to protect your confidential & secure details.
2. Support Hours
Our general support hours are Monday to Friday, 8am to 5pm (Eastern Standard Time), please be aware of possible time differences. During this time, we generally reply to any support queries in order received within 72 hours - depending on the issue complexity and our workload.
3. Scope of support
DO: We provide support regarding issues arising with downloads of product(s) and general questions associated with the product(s) and website.
DO NOT: We are not able to provide internet or website support or payment method support. Please send those inquiries to your ISP provider, Weebly, PayPal or Square where applicable.
With that out of the way, please see a brief overview of the information and tools available through the Support page:
Links - This page provides links to web resources that are compatible with the Human by Design system. They will help you on your path to optimal health and wellness.
FAQ - This page provides answers to frequently asked questions about the website and product(s).
Terms & Policies - This page provides terms and policies associated with the Human by Design website.
Contact - This page provides a method for contacting the Human by Design team. Please don't hesitate to contact use with any questions or concerns.
Good luck with your journey.
1. Support Channels
We only provide support to verified customers via the Contact page. We DO NOT offer support via phone. We may request that you to provide us with purchase details and login if applicable, in which case it will only be done through the contact link to protect your confidential & secure details.
2. Support Hours
Our general support hours are Monday to Friday, 8am to 5pm (Eastern Standard Time), please be aware of possible time differences. During this time, we generally reply to any support queries in order received within 72 hours - depending on the issue complexity and our workload.
3. Scope of support
DO: We provide support regarding issues arising with downloads of product(s) and general questions associated with the product(s) and website.
DO NOT: We are not able to provide internet or website support or payment method support. Please send those inquiries to your ISP provider, Weebly, PayPal or Square where applicable.
With that out of the way, please see a brief overview of the information and tools available through the Support page:
Links - This page provides links to web resources that are compatible with the Human by Design system. They will help you on your path to optimal health and wellness.
FAQ - This page provides answers to frequently asked questions about the website and product(s).
Terms & Policies - This page provides terms and policies associated with the Human by Design website.
Contact - This page provides a method for contacting the Human by Design team. Please don't hesitate to contact use with any questions or concerns.
Good luck with your journey.